Privacy Policy

Duotone Shop

Last updated: [Date]

At Duotone Shop, we value your privacy.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, shop with us, or otherwise interact with us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Name

• Billing and Shipping Address

• Email Address

• Phone Number

• Payment Information 

• Order Details

• Customer Service Communications

b) Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP Address

• Browser Type and Version

• Device Type

• Pages Visited and Time Spent

• Cookies and Tracking Technologies (see section 7)

c) Information from Third Parties

We may receive information about you from:

• Payment providers (to confirm payment)

• Shipping partners (for delivery updates)

• Social media platforms if you interact with our accounts

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations, updates, and promotional offers (with your consent)

• Improve our website, services, and shopping experience

• Prevent fraud and ensure security

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We only share it with trusted third parties for purposes such as:

• Payment processing (e.g., Bank info, tripe)

• Order shipping and delivery (e.g., courier services)

• IT and cloud service providers (e.g., hosting companies)

• Marketing partners (only if you have consented to receive marketing)

All third parties must adhere to strict confidentiality and data protection standards.

4. How We Protect Your Information

We take security seriously and implement industry-standard measures, including:

• SSL encryption for data transfers

• Secure storage of sensitive information

• Access controls and restricted access to authorized personnel only

However, no online platform is 100% secure.
By using our services, you acknowledge and accept these risks.

5. Your Rights and Choices

Depending on your location (e.g., EU, UK), you have rights over your personal data, including:

• Right to access – you can request a copy of your data

• Right to correction – you can request corrections to inaccurate data

• Right to deletion – you can request your data be deleted

• Right to withdraw consent – you can opt out of marketing communications

• Right to data portability – you can request your data in a transferable format

To exercise these rights, contact us 

You can also opt out of marketing emails anytime by clicking “Unsubscribe” at the bottom of any promotional email.

6. Data Retention

We retain your information only for as long as necessary:

• For legal and accounting obligations

• To complete orders and resolve disputes

• To maintain our business records

When no longer needed, your personal information is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, including:

• Necessary cookies (for website functionality)

• Performance cookies (to measure site usage)

• Targeting cookies (for marketing and retargeting)

You can control or delete cookies through your browser settings.
However, disabling cookies may impact website functionality.

8. Children’s Privacy

Our services are not intended for children under 16 years of age.
We do not knowingly collect personal information from minors.
If we learn we have collected data from a child without parental consent, we will delete it promptly.

9. International Data Transfers

If you are located outside [Country], your information may be transferred to and processed in [Country], where data protection laws may differ.
We ensure that appropriate safeguards are in place for any international transfers.

10. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to read their privacy policies separately.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with the “Last Updated” date revised.

We encourage you to review this page periodically.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Duotone Shop
📍 S. Zukausko g. 17, Vilnius, 08234
Vilniaus m. sav., Lithuania
📧 info@duotoneequipment.com
📞+37064917487
🌐 [ website]